FAQ

Storkpump is AdaptHealth’s insurance covered breast pump program that supplies breast pumps and accessories to new and expecting moms on behalf of AdaptHealth and its affiliates. View the AdaptHealth Family of Companies here.

Storkpump by AdaptHealth is supported by a clinical team that includes International Board-Certified Lactation Consultants (IBCLCs). Our experts support patients every step of the way and carefully review all breast pumps we offer to ensure quality, safety, and real-world performance

Yes, Storkpump by AdaptHealth has wearable or hands-free modelsfully covered through insurance. We also have pumps available with an out-of-pocket upgrade since they go beyond what's considered medically necessary. HSA and FSA funds can often be used to cover that difference.

We can start your breast pump order at any time. Pump shipping varies by insurance plan — some require you to wait until your third trimester or after your baby is born.

We accept nearly all insurances. To find out if we accept your insurance, call us at 1 (844) 993 3740 or email us at orders@storkpump.com. Or, simply place an order and we’ll call you if we detect any issue with coverage.

Yes, as long as you have not already sought reimbursement from your insurance provider and your insurance covers breast pumps.

Most insurances require a prescription in order for you to apply your insurance benefits to your breast pump. United Healthcare Commercial, Cigna, and NJ Medicaid does not require a prescription.We will still need your doctor’s name and OBGYN practice name.

Most insurance verifications are completed within 1–2 business days.

Yes! We bill your insurance directly so you don’t have to deal with the paperwork.

If there’s an issue, our team will reach out to explain next steps. You reach us at orders@storkpump.com

If your insurance doesn’t cover a specific model, upgrade options may be available. Our customer service team can check your eligibility and help you choose the best option based on your needs.

Yes, HSA and FSA funds can usually be used for eligible pump upgrades or accessories.

No. Breast pumps are covered under the Affordable Care Act, and ordering one through insurance does not affect your premiums.

Yes, many Medela pumps are covered by insurance, depending on your plan.

The Spectra S2 is covered by most insurance plans, while the S1 Plus is available as an upgrade option.

Some insurance plans cover wearable pumps like the Zomee Fit or Motif Aura Glow, while Willow pumps often require an upgrade fee.

To order, you can do any one of the following:

• Order online for the quickest, easiest way to get your pump.
• Fax your completed order form to 267-443-6019
• Email your completed order form to orders@storkpump.com.
• Call us at 1 (844) 993 3740.
• Text your completed order form to: 484-376-5943.

Storkpump will take care of the rest! We’ll call or email you to discuss your order and gather any additional information we may need. If you’ve selected an upgraded pump, we’ll collect your payment information at that time. Once your order is confirmed, we’ll ship your pump right away unless your insurance plan specifies otherwise (see How early in my pregnancy can I receive a pump?).

Most likely, you will be able to receive your breast pump in your third trimester.

Some insurance plans require we wait to ship your pump until closer to your due date or after the birth of your baby. When we contact you to confirm your order, we will let you know when you can expect your pump.

If you aren’t using your insurance benefits, you can purchase a breast pump at any time.

Most orders ship within 1–2 business days after insurance verification.

No worries! You can still order your breast pump after delivery.

In most cases, yes. Many insurance plans cover a new pump with each pregnancy.

We offer single user hospital-strength electric pumps, hands-free wearable pumps, and manual breast pumps.

Compare breast pump options side by side to find the best fit for you.

Some premium or wearable models may require an upgrade fee, depending on your insurance plan.

To help you decide on a breast pump, think about which features are most important to you. For example, if you will be transporting your breast pump frequently, you may want to give special consideration to its size and weight. Our Pump Comparison Chart allows you to easily compare the features of the pumps we offer.

Review and compare our breast pumps by clicking here

If you’re still unsure or have additional questions, call us at 1 (844) 993 3740 or email us at orders@storkpump.com. Our Customer Service Team will be happy to assist you.

Electric pumps use tubing and a separate motor, while wearable pumps fit inside your bra and allow hands-free pumping.

They allow you to pump both breasts at the same time, saving time while offering customizable settings that support milk supply—especially for moms who are exclusively pumping.

A wearable pump is a compact, cordless pump designed to fit inside your bra so you can pump on the go.

Many wearable pumps offer strong suction, but traditional electric pumps may be better for exclusive or long-term pumping.

Manual pumps are great for occasional pumping, travel, or backup use.

A closed-system breast pump contains a barrier between the milk collection kit and the pump’s motor. This barrier decreases the likelihood that expressed milk will become contaminated with mold, bacteria, and environmental allergens.

A breast pump with an open system does not have a barrier and requires extra care to reduce the chances of contamination.

Although a closed system is more hygienic, we still advise you to clean and sanitize your breast pump according to the manufacturer’s instructions and CDC Guidelines

Please Note: All of our breast pumps—including those with closed systems—are meant to be used by only one person and should never be shared because of safety concerns. Refer to the section Used Breast Pumps on this page for more information.

Yes. If you’re pregnant and have insurance, you can use Storkpump—age does not disqualify you.

Yes. Our pumps are FDA-approved, hospital – strength and commonly used by moms of premature and NICU babies.

Valves and membranes should bereplace every 4–8 weeks with regular use. Worn parts are one of the top reasons moms notice a sudden drop in pumping output.

Hospital-grade pumps are approved for multiusers and often recommended for moms of premature babies and those with low supply. Some insurance plans cover rentals. Learn more here.

Pumps that you receive through insurance are approved for single-user use only. You can find more information about renting multi-user or hospital-grade pumps here.

Most lactation consultants recommend starting to pump 2–3 weeks before your return-to-work date. This gives you time to practice, build a small freezer stash (about 25-30 ounces), and help your baby get used to a bottle.

Output varies widely — pump output doesn't necessarily reflect your true supply. Factors like flange fit, stress, time of day, and how relaxed you are all affect how much milk you get. For help with pumping, message our LCs at askanLC@storkpump.com. 

Most sessions run 15–20 minutes, or until milk stops flowing and your breasts feel well-drained. Stopping too early can reduce supply over time. If you're exclusively pumping, aim to pump as often as your baby feeds (typically 8–12 times in 24 hours for newborns).

Pumping too frequently in the early weeks (before 3–4 weeks postpartum) can cause oversupply, engorgement, and even increase the risk of mastitis. 

Yes — it's very common to have a higher producing side. Always pumping or nursing both sides equally helps keep supply balanced.

A proper latch covers most of the areola, not just the nipple. You should hear rhythmic swallowing (not clicking), your baby's lips should be flanged outward. Breastfeeding should not be painful. If you are experiencing pain reach out to an International Board Certified Lactation Consultant or connect with us at askanIBCLC@storkpump.com. We can help!

The best indicators are 6+ wet diapers and 3-4 stools per day after day 4, and a satisfied baby after feedings. If you're unsure, a weighted feeding with a lactation consultant can help measure intake at the breast. 

Yes — many moms with flat or inverted nipples breastfeed successfully. It may take more patience at the start, but it's very achievable. Most nipples will protrude with nursing and pumping. 

There are no specific foods that you need to avoid. While breastfeeding, you burn approximately 300–500 calories per day, so it’s important to eat enough and maintain a balanced diet.

Breastfeeding burns roughly 300–500 extra calories per day, which can support weight loss for some moms — but not all. Hormones, sleep deprivation, and appetite changes mean results vary significantly person to person.

At room temperature: up to 4 hours. In the refrigerator: up to 4 days. In a standard freezer: up to 6 months (up to 12 months in a deep freezer). Once thawed, use within 24 hours and never refreeze.

Please refer to your breast pump’s instruction manual for troubleshooting guidelines. If you continue to experience a problem, call us at 1 (844) 993 3740.

• Spectra
• Medela
• Ameda
• Zomee
• Motif
• Evenflo
• Lansinoh
• Willow

Merchandise may be accepted for exchange or refund within 30 days of purchase when accompanied by a sales receipt. To receive a refund the item must be new and in the original packaging. Undergarments, stockings, items worn next to the skin, oxygen, disposable supplies, diagnostic instruments, or any opened sterile or packaged goods will not be accepted for return, refund, or credit unless the item is substandard or otherwise defective. Custom manufactured equipment, braces, or supplies will not be accepted for return. Refunds are subject to the discretion of AdaptHealth management. 

If you have any questions, please don’t hesitate to contact us at 1 (844) 993 3740.

We’re glad you asked! We know breastfeeding is not always easy. For help, check out our blog for more information and advice. You can also contact our Customer Service Team by calling 844-993-3740, emailing: orders@storkpump.com, or texting: 484-376-5943.

Yes. We take your privacy seriously and use secure, HIPAA-compliant systems to protect your personal and medical information.